Frequently asked questions

How easy is it to use GPS tracking?

We strive to make our fleet tracking software user friendly and focused on getting you the information you need in the easiest possible way. When you join us we'll accompany you every step of the way with our user onboarding program and access to lots of training resources whenever you need them

We also have local support over the phone via email or face to face should you need it.

Yes, it’s feature rich and powerful software but it’s also designed to be quick and easy to use for anyone irrespective of their IT knowledge.

What are the benefits of GPS Tracking?

Real-time visibility of your vehicles, know exactly where they are, how they got there and how they're being driven. Understand when your vehicle arrived and left site, if it's been used out-with hours without approval and validate overtime claims.  With driver performance reporting, you can highlight and improve poor driving styles while protecting your drivers, your business reputation and the public. 

How long does a GPS unit take to install?

Installation is carried out by an experienced and fully qualified engineer. We do occasionally use accredited installation contractors.

Subject to your chosen solution level, a unit can be fitted in as little as 30 minutes

How do I view my tracked vehicles?

You can access your platform live from any internet enabled device, if you have a connection you have visibility.  There are also several free Apps available from your store giving you the flexibility of managing your fleet from your pocket.

What type of GPS hardware do you supply?

We have a hardware solution for any requirement.  From simple OBD plug, Plant & Machinery trackers to hardwired device with CANbus interface all the way through to MDVR with multiple cameras, if you have an asset we can track it.

Whats the difference between SD and connected cameras?

SD Card cameras while excellent for the individual driver are not a great fit for a commercial fleet.  Issues around memory (on the SD card), capacity and overwriting footage along with the challenge of re-formatting the card can result in missing footage when needed most. Connected cameras provide immediate access to event footage and allow for the client to request footage of any event, even those not directly involving their own vehicle.

What is Route Optimisation?

Route Optimisation is the process of planning the fastest and most cost-effective way for your mobile assets to get from one appointment to another using powerful algorithms and is proven to reduce costs, increase productivity and cut emissions.  

Why should I invest in Field Service Software?

Field Service Management software helps businesses manage all the resources involved in field service management activities. It can help managers and technicians process job orders, automate scheduling and dispatch, keep track of service and repair tasks, manage customer service contracts, speed up invoicing and eliminate paperwork.  If you want to make your business more productive and efficient, Field Service Software should part of your conversation.

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